Welcome to Fashiannovo.com. We aim to provide a seamless and secure shopping experience for our customers. This Payment Policy outlines the terms and conditions related to payment for purchases made on our website. By placing an order with us, you agree to the following payment terms.
1. Accepted Payment Methods
We accept the following payment methods for purchases on Fashiannovo.com:
- Credit and Debit Cards: Visa, MasterCard, American Express, and Discover.
- PayPal: Secure payment through your PayPal account.
- Other Payment Methods: We may offer additional payment options, such as gift cards or third-party payment processors. Please check our website for the latest payment options available.
2. Payment Processing
- Authorization: When you place an order, your payment method will be authorized to ensure sufficient funds are available. This authorization is a temporary hold and does not constitute a charge.
- Charges: Your payment will be processed and charged at the time of order confirmation. If any items are out of stock or unavailable, we will only charge you for the items that are successfully processed and shipped.
3. Currency and Pricing
- Currency: All transactions are processed in [Your Currency, e.g., USD].
- Pricing: Prices are subject to change without notice. The price at the time of order confirmation will be the final price you are charged.
4. Security and Fraud Prevention
- Security: We use industry-standard encryption technology and secure payment gateways to protect your payment information. Our payment processing partners are compliant with Payment Card Industry Data Security Standards (PCI-DSS) to ensure your data is handled securely.
- Fraud Prevention: We take fraud prevention seriously. We may conduct additional verification for suspicious transactions or if we suspect unauthorized use of your payment information.
5. Payment Issues
- Declined Transactions: If your payment is declined, we will notify you via email or through your account on our website. You may need to provide alternative payment information or contact your payment provider for resolution.
- Errors and Disputes: If you believe there has been an error in the payment process or if you have a dispute regarding a charge, please contact our customer service team at [email protected] within 30 days of the transaction. We will review your concern and work with you to resolve it.
6. Refunds and Returns
- Refunds: Refunds will be issued to the original payment method used for the purchase. If you are eligible for a refund, please refer to our [Return Policy] for details on how to initiate a return and obtain a refund.
- Partial Refunds: If only part of your order is returned, a partial refund will be processed for the returned items, and you will only be charged for the items that were not returned.
7. Changes to Payment Policy
We may update this Payment Policy from time to time to reflect changes in our payment practices or legal requirements. Any changes will be posted on our website, and the updated policy will take effect immediately upon posting. Your continued use of our website and services after any changes constitutes your acceptance of the revised policy.
8. Contact Us
If you have any questions or concerns about our Payment Policy or need assistance with a payment-related issue, please contact us at:
Fashiannovo
Email: [email protected]